Privacy Policy

Introduction

Succession ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect information you voluntarily provide, including:

• Name and email address
• Business information and industry
• Audio recordings of interviews
• Payment information (processed by Stripe)
• Account preferences and settings

Automatically Collected Information

When you use our services, we automatically collect:

• Device information (type, OS, browser)
• IP address and location data
• Usage data and analytics
• Cookies and similar technologies

2. How We Use Your Information

• Provide and improve our services
• Process payments and subscriptions
• Send service updates and notifications
• Respond to your inquiries and support requests
• Analyze usage patterns and improve user experience
• Comply with legal obligations
• Prevent fraud and ensure security

3. Data Protection & Security

We implement comprehensive security measures:

• HTTPS/TLS encryption for all data in transit
• AES-256 encryption for data at rest
• Secure authentication and session management
• Regular security audits and penetration testing
• Compliance with SOC 2 Type II standards

4. Data Sharing & Third Parties

We only share your information with trusted third parties:

• Stripe (payment processing)
• OpenAI (audio transcription and AI processing)
• AWS (cloud infrastructure)
• Law enforcement (when legally required)

We do not sell your personal information to third parties.

5. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data in portable format
• Opt-out of marketing communications

6. Data Retention

We retain your information for as long as your account is active. Upon account deletion, we securely delete your data within 30 days, except where retention is required by law.

7. GDPR & CCPA Compliance

We comply with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). Residents of the EU and California have additional rights regarding their personal data.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@successionio.com

Address: Succession Inc., San Francisco, CA